Order to Cash (O2C)

Procurement glossary

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What is Order to Cash (O2C)?

The end-to-end process of receiving a customer order and collecting payment for it. It includes order entry, credit approval, order fulfillment, invoicing, and accounts receivable management. O2C ensures that customers receive the right products or services on time while the organization efficiently manages revenue collection and cash flow.

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Order to Cash (O2C)

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